This is some of the best customer service I've ever had! I have a 2009 Mustang Bullitt edition with one of there 62mm throttle bodies. It's a beautiful and well engineered piece. But I was giving me some issues lately. it would stick and cause all kinds of check engine lights. So I drove over to there location to see if they could help me out at all. The lady up front in the showroom was so nice and immediatly called Chris up to the showroom to talk to me. He said that the throttle body looked a little old but he would look at it and see what he could do anyways. I left it to him for about an hour and he called me saying it was all done. I got back to the location and said he is giving me one of there other throttle bodies because the previous owner caused all kinds of issues trying to work on it himself. And not a penny out of pocket for me! These guys stand by there product and they want to make sure everything they send out is perfect. I am so pleased with BBK, having a great product is one thing, but having phenomenal service to back it up is even better. Huge shoutout to Chris! He really is a great guy and he really cared about my issue and brought it personally upon himself to make sure it was fixed correctly. And another shoutout to the nice front office lady (Cheryl was her name I think) for being so kind and helpful! BBK has deffinitly earned a customer for life.
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